Can I change the recipient's email address? (for a digital gift card and eSIM) Yes, you can. Please call us at 1300 662 859 between 8AM and 7PM AEST Monday to Saturday and we will be able to assist you. Related articles I ordered a digital gift card but I did not receive it. What should I do? Can I check the email address where the gift card or eSIM was sent? What is the delivery time frame for Digital Gift Cards and eSIMs? What happens if I lose a gift card, eSIM, voucher or gift certificate? How long will my physical gift card take to be delivered?