In some instances, the email ends up in your spam folder, so we recommend you check this and wait up to two business days from when you order the digital gift card. Should you not receive it within two business days, please contact us. Some cards may be sent by an email domain that is different from Qantas. Qantas Marketplace, Qantas Wine and Trip-a-Deal Gift Cards will be sent to you from: marketplace-no-reply@qantas.com.au