My Account
- Can I transfer my Qantas Points?
- Do my Qantas Points expire?
- Will I earn Qantas Points on my Qantas Marketplace order?
- I live in Australia, so why do I only see products from the New Zealand website?
- How do I delete a product from my shopping cart?
- If I add a product to my shopping cart will my points be deducted?
- Can I shop for products using full cash?
- How do I redeem my points through Qantas Marketplace?
- How do I log in to Qantas Marketplace?
- Will I get a tax invoice when I use Points Plus Pay?
- What will appear on my credit card statement when I use Points Plus Pay?
- I’d like to purchase a product using Points Plus Pay. What are my options for payment?
- Will I earn points on the money part of my Points Plus Pay order?
- How does Points Plus Pay work?
- How can I get a copy of the tax invoice?
- How do I unsubscribe or opt-out from browser notification messages from the Qantas Marketplace website?
- I did not print my tax invoice or receipt when I placed my order and now I need it. What should I do?
- Where can I find the details of my previous orders on Qantas Marketplace?
- What happens if I am not credited with points after making a transaction via Qantas Marketplace when paying with cash?
- If I purchase a product will my points be deducted immediately?
- How do I place an order at Qantas Marketplace?
- How do I find a specific product?
- What is Verified by Visa and Mastercard SecureCode? Why am I being prompted to enter a unique personal code?
- Important information about Points Plus Pay
- What is Points Plus Pay?
- Who do I contact if I have an enquiry regarding the Qantas Frequent Flyer Program?
- How do I update my Qantas Frequent Flyer account details?
- How do I find out my Qantas Points balance?
- I've lost my membership number. How can I retrieve it?
- How do I reset my PIN?